Shipping Policy

Order Processing & Shipping Times

At Heimdall Equipment, we strive to process and ship all orders as quickly as possible. However, as a growing company, inventory availability may occasionally impact shipping times. Please note the following:

Orders are typically processed within 7 business days (excluding weekends and holidays).
If an item is in stock, it will generally ship within 5 business days after processing.
If an item is out of stock or back-ordered, we will notify you with an estimated shipping timeframe.

Shipping Methods & Costs

We offer several shipping options based on your location and preferences. Shipping costs are calculated at checkout and may vary based on:

Order size and weight
Shipping destination
Selected shipping method

Potential Delays

Due to fluctuating inventory levels and supply chain factors, shipping times may be longer than expected. We appreciate your patience and will provide updates if delays occur. If your order is significantly delayed, we will contact you with options.

Tracking & Order Updates

Once your order has shipped, you will receive a confirmation email with tracking details. Please allow up to [X] hours for tracking updates to reflect on the carrier’s website.

Shipping Areas

Currently, we ship to all areas in the United States of America. If you are outside of these areas, please contact us to discuss potential shipping options.

Contact Us

If you have any questions or concerns about your order’s shipping status, feel free to reach out to us:

📧 Email: dschmidt@heimdallequipment.com
📞 Phone: 317-529-8979

We appreciate your support and patience as we work to fulfill your order as efficiently as possible!